About Us

SwitchedOnIT specialises in Managed IT Support Services

SwitchedOnIT are specialists in managed IT services and support, and are revolutionising the way South African companies do business. Outsourcing IT tasks to an IT support company takes the hassle out of keeping your business running smoothly, saves money, and frees you and your employees up to do what you do best: maintain and grow your business.

The SwitchedOnIT 3 Pillars system offers a holistic and balanced approach to your individual IT needs and allows us to review and tailor the perfect managed IT services for your company.

HeartBeat Connect is our managed support system that connects real-time to our engineers who manage your network, backups, security threats remotely and pre-emptively.

Since 2001, we have been built over a thousand quality, lasting relationships by focusing on providing time saving support solutions.

• Technology support: Desktop & server support, Complete I.T dept. outsourcing, Antivirus & security consulting, Gigabit & wireless network configuration.
• Internet services supply: ADSL Internet, Diginet Internet, Email address supply, Google Postini email archiving & branding.
• Specialists in VPN solutions: Our clients seamlessly connect to email & data while traveling globally.
• Project management: Excellence in new office installations, Technology consulting, Managed by in-house Electrical Engineer.

Our mission:

SwitchedOnIT's mission is to effectively & seamlessly provide efficient technology support solutions to the market

Our vision:

Clients: to have substantial loyal & satisfied client base, to be a company that is a pleasure to do business with.

Labour: To have fulfilled, well trained staff with a focused future ahead of them, to embrace BEE & comply with the ICT Charter.

Products: To be the forefront of the technology in the services we offer, to be a company known for excellence in our general and key product offerings.

Legal: To create policies that aspires to deal morally & ethically with staff, clients and the financial & industry laws and standards.

Philanthropy: to embrace community welfare & through various channels, embrace & uplift our local society.

Our history:

In 1999, David Green, founding member, identified the need for the resale of used computer equipment with a touch of service. The company grew into a strong services business & was soon renamed to “SwitchedOnIT” with the explanation “technology right, first time, on-time.”

Our goal remains to bridge the gap between the excellent service received by corporate market with large value contracts to the smaller businesses that deserved the same without the large cost traditionally involved.

The mix of our staff & our BEE partners includes an Electrical Engineer, university I.T graduates & Microsoft qualified professionals with years of industry experience.Our valued clients are situated throughout Gauteng & have a strong accent in Manufacturing, Distribution, Warehousing and Vehicle Dealerships.

Why SwitchedOn IT?

All of us here at SwitchedOnIT believe that time is a valuable commodity. Our Passion is to engineer systems that SAVE business's, owners, managers and staff TIME!

• 70% of all incoming support requests are resolved within 30 minutes by our in-house remote support engineer centre.
• ITIL alignment allows for support requests answered within 3 rings by a qualified engineer.